PR19 - The Strategic Role Of An IT Operating Model

Pink Elephant - The IT and ITIL Service Management Experts - A podcast by Pink Elephant, The ITIL Experts

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Education

Practitioner Radio Episode 19 - In this podcast Chris and Troy look at the critical success factors and management of change tasks related to people, process and partners caused by a technology/silo focused culture and how ITSM principles and structures enable enterprise value flow.