17: #Iam911: Inside a Movement that is Reshaping the Way People See Dispatchers with Ricardo Martinez

Every 911 dispatcher has their own story.

How they got involved in dispatch. What drew them in the first place. Why they stayed. Why they left. 

There are as many different stories as there are dispatchers, because dispatch is such a deeply personal profession. 

On this episode of the Pinpoint Podcast, we sit down with Ricardo Martinez, former 911 Dispatcher, Director of Communications at INDigital Telecom, and host of the Within the Trenches Podcast, for a chat around what got him started, some of the things that have impacted him along the way, why he started his podcast, and the driving force behind the #Iam911 movement. 


Om Podcasten

Pinpoint is a podcast dedicated to the latest trends and issues in public safety technology. Hosted by the co-founders of Mark43, this show brings a behind-the-scenes look at how today’s public safety leaders are navigating the ever-changing world of technology and data in order to keep their communities safe.Reference to any specific product or entity does not constitute an endorsement or recommendation by Mark43, Inc.. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Mark43, Inc. employees are those of the employees and do not necessarily reflect the view of Mark43, Inc.