Building A Better Organization

Retaining staff is an urgent issue as turnover rates have experienced an uptick to 57 percent! Research shows that a lack of communication between managers and workers is a leading contributor. Pocket Sized Pep Talks welcomes author Bob Kohlhepp to discuss his new book, Building a Better Organization. Bob spent over 50 years with Cintas, working his way up the ladder to CEO, and finally Board Chair before retiring. He reflects back on the keys to doing just what his book says; building a better organization!