"Frictionless" Customer Service

Pocket Sized Pep Talks - A podcast by Rob Jolles

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If there’s one truth in business, it’s that customers don’t want to contact you even if we keep giving customers every wrong reason to do so! What would happen if this stressful “friction” was removed? Amazon's first global Vice President, and Bestselling author, Bill Price sits down with Rob and shares key principles and tips that will have customers flocking to you!