From Calls to Compassion: Exploring the Critical Work of Emergency Dispatch Professionals

Under the weight of a silent crisis, an unsung hero emerges: the 911 dispatcher. In this episode we bring to light the heroic efforts of these individuals with subject matter expert April Hines from NENA, in a discussion that promises to deepen your understanding of the critical role these professionals play in responding to crimes against women. The alarming frequency of gender-based violence calls for a swift and knowledgeable response, and we reveal the layers of training and decision-maki...