Gordon Graham on how all roads lead to effective communication

It is no surprise that most respondents to Police1’s second annual State of the Industry survey indicated that communication is key to being a good supervisor. Along with that, the 2,376 respondents indicated that they want law enforcement leaders who: Care about their officers; Have technical knowledge of the job; Ensure equal distribution of workload among all their officers; Acknowledge the efforts of their subordinates; Support them in doing their job. To help decipher what cops want and how law enforcement leaders can accommodate their requests, there can be no better advisor than Gordon Graham, who has been actively involved in law enforcement since 1973. Graham worked as a CHP motorcycle officer in Los Angeles for most of his first 10 years then served as a sergeant in the same office for most of his second 10 years. He spent the remainder of his career in various headquarters assignments including assistant to the general counsel, executive assist to the commissioner and commander of the office of risk management. He took his background in CHP operations and coupled it with his education in risk management and his experiences as a lawyer to co-found Lexipol, a company designed to standardize public safety operations nationally.  In this episode of the Policing Matters podcast, host Jim Dudley chats with Gordon about the key takeaways from the survey for law enforcement leaders.