How Product Management Can Collaborate More Effectively With UX, featuring Zach Daley - UX Design Lead

On today's episode, Zach Daley joins us again to share insights on the opportunities he sees for Product and UX to collaborate more effectively.  Here's what we discussed: Zach's role as a design lead and how it's structured like a "player-coach" type of role The overlap and collaborative nature of the UX and PM relationship And the differences between UX and PM and who "owns" which pieces Why UX and PM might share user research but why UX MUST lead it How UX should own and have the biggest stake in the overall User Experience The tricky balance between deadlines and the time it takes to validate good UX Why the agent/principle problem between product teams and executives/boards can create tensions How PMs can help their UX counterparts The need for PMs to have understanding of the UX practice and goals And why UX should care about business goals