369: Steps this product manager took launching a product to save lives – with Mark Adkins
Product Mastery Now for Product Managers, Leaders, and Innovators - A podcast by Chad McAllister, PhD - Mondays
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Lessons from a medical device company bringing oxygen to kids who need it – for product managers Today we are dissecting how a product came into being, examining it from initial insight through product development and to launch. Joining us is Mark Adkins, co-founder and CEO of LeanMed, a medical device company for the medically underserved regions of the world. He is also an adjunct professor teaching product innovation for the University of Pittsburgh and has served in many product management roles. Summary of some concepts discussed for product managers [2:09] What problem did you uncover and what is your current product? Pediatric pneumonia is the #1 killer of children in the world. Eight hundred thousand children will die this year from pneumonia, and 99% of those deaths are in low-income nations. One of the primary causes is lack of access to medical oxygen. Our solution is a solar-powered oxygen production system called the O2 Cube, a device that fills oxygen cylinders. Clinical studies have shown if we can make medical oxygen available to these children, we can cut the mortality rate by a third. [4:49] Take us back to the beginning, before the O2 Cube was even a concept. What was the genesis of the idea? I teach a course called Managing Medical Product Innovation at the University of Pittsburgh. A medical student in my class, James Newton, traveled to Malawi in Africa and saw firsthand that kids were dying from pneumonia. When he came back, he formed Team Oxygen with some of his classmates and me as their mentor. We won first place in an entrepreneurial competition at the University of Pittsburgh and earned $10,000, which we used to start LeanMed in 2018. [6:58] What happened next? How did you develop the product? We were in a race to get to market. We’re an innovation company, not a research company. There’s a long regulatory pathway for brand-new medical devices, but we look for proven technology that exists today in high-income countries, and through innovation and strategic licensing agreements, we bring that healthcare to the developing world. Philips Healthcare donated us an oxygen concentrator and an oxygen compressor. With the donation and money from the competition, we built the first operational prototype in my garage with solar panels on my roof. We did some early design work with a local design firm and got our website going. We got quite of bit of flak for not having IP. We integrated off-the-shelf technologies in a clever way. We modified the device for use in sub-Saharan Africa and entered a global licensing agreement with Philips Healthcare to manufacture and sell their oxygen compressor, which they had discontinued. Strategic licensing agreements can be lower risk, lower cost, and faster to market than inventing something new. Our missions align, as Philips also has a mission to save lives and bring healthcare to the developing world. [16:29] How did you know you were on the right track to creating technology that could work for people in developing areas? We got involved in the Every Breath Counts Coalition, a community fighting pediatric pneumonia that runs Zoom calls every week. There are over a hundred people on the calls, including NGOs (non-governmental organizations) like the Gates Foundation and OEMs (original equipment manufacturers) like Philips. We learned from others’ experiences and met people in Africa. Through customer discovery with these people, we learned that solar would be effective. We learned the local clinics can’t keep children overnight, so they refer them to a hospital. We developed the O2 Cube to fill small oxygen cylinders that can be used while the child is transported on a motor scooter or bicycle to the hospital. We also visited clinics and went to conferences about pediatric pneumonia. [20:12] What did you do next?