TEI 326: Future of product management – with Carlos Gonzalez de Villaumbrosia

The skills product managers need in a changing environment This podcast will soon be changing its name to Product Mastery Now. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator™ but as Product Mastery Now. The logo will look the same—just the name is changing.  The role of product manager is shifting, and you can position yourself for future success if you know how it is shifting. Our guest has some unique insights about this as he is the founder of Product School, a large community of product managers. His name is Carlos Gonzalez de Villaumbrosia, and he’s here to share the shifts that are emerging and how you can prepare.  Summary of some concepts discussed for product managers [3:22] What are some of the shifts in product management you’ve seen in the last year or two? When I started seven years ago, product management wasn’t well-understood. Now, there’s more understanding about what product management is. Many companies have a chief product officer who reports directly to the CEO. More and more companies are hiring product managers, even though many companies are downsizing because of COVID. They still need product managers to make their products and sell online, and with remote working, they need more efficient collaboration. Product management isn’t just for high-tech companies anymore; all industries need product managers. [5:05] What changes have you seen in product managers’ influence? The power dynamic is definitely changing. Product managers now have more influence because they’re in the middle of the organization, connecting the dots between engineering, design, and marketing. They create the roadmaps and vision. Product managers feel empowered because many CEOS are coming from a product background, setting up a product culture in their organizations. [6:22] Why is the cross-functionality of product management important? Product managers are generalists. They understand the company’s different functions and the customer. Product managers connect everyone under a common vision, similar to what CEOs do, which is why many product managers become CEOs and many startup founders and CEOs later become product leaders. [7:26] How can product managers be more effective at relating to different functions? Learn about functions you don’t have a background in. If you are trying to move toward a product manager role, and you have experience in marketing, take a year to learn about design and engineering. Become more complete by picking up skills outside of what you’re really good at. [9:04] What are the key capabilities a well-rounded product manager has? * Technical acumen: You don’t have to be an engineer, but you will be working with engineers, so you need to speak tech and be able to earn engineers’ respect. * Industry domain or business acumen: You don’t need an MBA, but you need to understand your customer, market, competition, and product, so you can be passionate about the problem you’re solving. * Communication skills: Be comfortable communicating with different stakeholders, not only in big presentations but also over email, in-person, and online. You need to be there for your team and have time to support and coach others. [11:54] Tell us about your journey to become an effective communicator. It wasn’t easy. I immigrated from Spain, so I’m a non-native English speaker, and I still make a lot of mistakes when speaking. I had nothing to lose and no experience at all, so I pushed myself to practice, practice, practice. It’s okay to be uncomfortable; learning is a process. I encourage people to go for it and start practicing communication, even if they’re not native speakers or professional communicators.