Episode 133: Perfecting UX Personalization with Michelle Parsons of Product School

In this episode of Product Thinking, Michelle Parsons, Product Executive in Residence at Product School, joins Melissa Perri to share what makes a stellar consumer product, the challenges of implementing user personalization, and Michelle's experiences at big consumer names like Spotify and Netflix. They also delve into the role of personalization in the dating app Hinge and its mission to create meaningful connections.