[PS #0004] How to make your service business more sellable with David Newell
Productize My Service with Tyler Gillespie - A podcast by Tyler Gillespie

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Why do some service businesses easily get a 3-5x multiple while others struggle to sell for 1-2X and sit on the market for months or even years?What can you start doing today to make sure that you get the best possible exit multiple for your business?On today’s podcast, David Newell from Quiet Light Brokerage is sharing tons of valuable information about what every service business owner, like you, should be doing while building your business. Even if you don’t ever plan on selling.Be sure to get some pen and paper ready because this episode has some great gems that you can start implementing in your business right away.Let’s dive in!Exclusive Interview:Golden Timestamps:00:50 - David’s background that led him to where he is right now05:10 - Why SaaS is considered to be the most valuable business model06:10 - Valuation vs. saleability - what you need to know06:45 - Two big things to focus on when building a service-based business07:45 - Who are the most successful people in terms of selling their business 12:51 - What happens if you don’t remove yourself from the business model16:20 - The biggest rocks that business owners should knock out first18:03 - Why you need to create customer metrics and company dashboards20:55 - Important metrics that you need to get right from the very start21:30 - Situations that are out of our control but could affect your service business 22:20 - Multiples that different business models are commanding right now28:30 - Resources that will help you create an effective exit planKey Takeaways:Depersonalizing your product or business as much as humanly possible will help you in the long run because it will allow you to exit smoothly as it lowers the risk profile of your business. It’s much harder to sell a company that’s attached to a personal brand.Fact: You could have a business that is valuable but very hard to sell. The good news is: This can be changed by following a process that will maximize your exit potential and create a better business in the long run. The goal is to understand the difference between building something valuable vs. sellable and creating something that encompasses both.Having a business with recurring revenue rather than big one-off projects is better as it allows you to have a more predictable source of revenue. Recurring revenue will also increase your exit multiple by providing more confidence to a buyer/investor.QLB Business Model Breakdown:Big Idea: Valuable vs. Sellable: