1. A Glass Half-Full

Ricardo Dias is the vice-president of marketing at Ambev Brazil which, over the past few years has been steadily raising its game, following a dramatic transformation of their global internal culture. But of course that was all before the global crisis that we now find ourselves in. Ricardo and the Brazilian team were one of the first in the world to take action and respond to a problem which we're all facing now, and this problem doesn't just effect beer sales and customer revenues, but human life.