The Key to Boosting Your Business and Creating Clients for Life

Promote Yourself to CEO | Small Business Strategy for Women Entrepreneurs - A podcast by Racheal Cook MBA: Small Business Owner, Entrepreneur, Business Growth Strategist - Thursdays

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Send us a textAre you confusing customer service with customer experience? Right now, you might be wondering, “Huh? What’s the difference?” Customer service is reactive; it’s all about handling problems as they arise. But an incredible customer experience is a thoughtfully designed journey through your business that can elevate it and gain you clients for life. So how do you go about designing this experience so that your clients will not only want to stick around but recommend your business ...