What’s next? Changes to the workforce mean changes for business

Amid the excitement of getting back to a semblance of business as usual, you’re probably asking yourself a lot of questions—as in, what is the new normal and where do I go from here? This podcast is the next episode in a new series for CFOs, controllers—really, anyone in finance—asking big questions, like: how do we emerge from a crisis stronger than before?  Each week, we’ll focus on a different area that may need your focus in this period of recovery. This week, host Heather Horn sits down with Bhushan Sethi, Joint Global Leader of PwC’s People & Organization practice, to discuss the changed workforce.1:00 - Introduction. As employment in many sectors of business have been impacted by recent events, we begin by discussing the importance of building sustainable productivity, resilience, well-being, and learning opportunities for people.3:15 - Upskilling. Companies need to prepare their people to build back better and differently; here, Bhushan describes the ways to reconsider how people work, where they work, and the tools they use.7:43 - Managing remote work. How can companies improve collaboration, coaching, and creativity all while avoiding burnout? Bhushan explains.16:23 - Returning to the workplace. We take a look at lead concerns employees have about returning to the workplace and the importance of having the right agile plan in place.21:10 - The future workforce. The workforce has changed, but there’s reason to be optimistic. We close with our thoughts on how new behaviors and tools will shape the future of work.Bhushan Sethi is Joint Global Leader of PwC’s People & Organization practice, where he shapes and drives the firm’s global network strategy across 11000+ practitioners in 150+ countries delivering standalone and integrated solutions across strategy, management, technology, and tax consulting disciplines. Bhushan has specific industry expertise in Financial Services and increasingly in the technology sector. He is a thought leader, public speaker, media spokesperson, and influencer on "future of work,” risk culture, workforce strategy, employee experience, and diversity & inclusion. Heather Horn is PwC’s National office thought leader, responsible for developing our communications strategy and conveying firm positions on accounting and financial reporting matters. She is the engaging host of PwC’s accounting and reporting weekly podcast and quarterly webcast series, as well as periodic webcasts for the power and utilities industry. With over 25 years of experience, Heather’s accounting and auditing expertise includes financial instruments and rate-regulated accounting.Transcripts available upon request for individuals who may need a disability-related accommodation. Please send requests to [email protected].