Haters... It was going to happen sooner or later... » REI In Your Car » 1333

Haters, you gotta love them, right? My daughter recently Googled me and found at the top of the results, “Joe McCall is a scam.” Now, it bothers me. I'm a little emotional about it, right? Some chuckle had complained about something that he bought and about how it was just all wrong and jacked up. He had some legitimate complaints that we fixed. A long time ago, even before he made the complaint, I refunded his money, and he still felt the need to go on a long internet rant.

If people don't hate you, then you're probably being too mediocre. When you start putting yourself out there, you're going to find haters, whether you're in the education business or not, or whether you're doing deals. I always say that if you haven’t made somebody mad by 12:00, then you're not marketing hard enough. You just have to have thick skin and be cool with it.

What’s Inside:

—How to deal with haters