Omicron and the Digital Economy: Data-Based Adaptation (with Edward Tirtanata)

The founder of Indonesia's newest unicorn, Kopi Kenangan, provides an account of one company's adjustment to economic changes through real-time data usage. Edward Tirtanata explains how the coffee purveyor expanded from humble origins a few years ago to 600 stores and counting -- while remaining profitable and cultivating a distinctive HR culture. Also, Jeff and Kevin examine Indonesia's second clear case of modern slavery practices to emerge within the past decade: the use of for...