The Customer is Not Always Right

Restaurant and Retail Marketing - A podcast by Michelle Brisebois

Categories:

Business Technology

New research out of the UK shows us just how challenging it is for customer-facing team members since the start of the pandemic. Rules around lining up, paying with cash, wearing masks are triggering angry responses in many cases. It' time to stop saying the customer is always right. Hosted on Acast. See acast.com/privacy for more information.