Episode 20: Conversational commerce with Blu Atwood

In episode #20 of Kantar's Retail Sound Bites, hosts Barry Thomas, senior retail thought leader, and Rachel Dalton, head of retail insights, discuss the growth of conversation commerce. Also, get timely news and notes in retail on McDonald's labor challenges, Nordstom, and 'Best Before' labels. This episode also features Blu Atwood, Co-founder and CEO of Textual, to discuss conversation commerce.