Automating churn reduction | Workpuls' Maja Rajić Milivojević
Retention Talk - A podcast by ProfitWell Recur
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On today's episode of Retention Talk, I speak with Maja Rajić Milivojević, Customer Success Team Manager at Workpuls. We talk about driving automation to form as many connections as possible, gathering information in the cancellation flow, and being proactive about upgrading to longer term plans.