Creating Meaningful Human Connections to Drive Customer Loyalty with Rebecca Grimes, Chief Revenue Officer at Ruby

The Revenue Engine - A podcast by Rosalyn Santa Elena

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This episode is brought to you by Growth Forum - sign up for 30-days free, use the code: GROW30 The belief that creating meaningful human connections in our technology-focused world builds trust, fosters customer loyalty, and helps our customer win new business. In this episode of The Revenue Engine Podcast, Rebecca Grimes, the CRO at Ruby, shares how putting the customer at the center of your business helps to drive revenue growth and retention. Rebecca also shares how she moved from Chief Marketing Officer to Chief Revenue Officer and how that journey has provided end-to-end alignment across the customer lifecycle and how Revenue Operations is the backbone to the GTM organization. 🔗 LINKS Connect with Rebecca on LinkedIn or at Ruby's website. Follow Rosalyn on LinkedIn. The Revenue Engine is powered by Outreach.io. The opinions expressed in this episode are the speaker's own and do not purport to reflect the opinions or views of any sponsors. This episode is brought to you by Growth Forum - sign up for 30-days free, use the code: GROW30