Security Risks and Implementing ERM with Kelly Johnstone

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Everyone’s security is at risk when they travel — even when it’s for business. Today’s guest, Kelly Johnstone, has decades of risk experience, stemming from several years as a Federal Agent as well as the Chief Security Officer for a major global company. Now, with International SOS, Kelly helps keep business leaders safe when traveling to high-risk areas.   In this episode, Kelly discusses security measures organizations can take to protect employees and how they can be embedded into their ERM programs.   Key Takeaways: [:01] About the RIMS Membership. [:14] Registration for RISKWORLD 2023 is now open! [:33] About RIMScast. [:46] About today’s episode. [:58] All about upcoming RIMS webinars, workshops, events, and more! [2:00] More about today’s episode with Kelly Johnstone. [2:33] Justin welcomes Kelly to the podcast! [2:48] Kelly shares about her career background and current role as a Risk Advisor at International SOS. [5:10] Kelly elaborates on what it takes to institute a risk management framework regarding travel today. [11:08] Is there a level of protection for the officers, decision-makers, and business leaders at International SOS as they travel? [15:04] RIMS Plug time! All about upcoming workshops and webinars. [15:50] Elise Farnham joins RIMScast to discuss her two upcoming RIMS virtual workshops! [18:58] Be sure to check out the 2022 year-end issue of the Risk Management Magazine! [19:46] How challenging is it to get buy-in from multiple departments regarding security risk? [22:16] How Kelly is able to tie security risk to revenue generation or retention. [23:55] How the practice of ERM could evolve to adapt to our current (COVID-19) climate. [25:37] What are we overlooking in terms of risk? Where does ERM need to shift? [28:00] Kelly discusses talent supply risks and shares her insights. [29:22] What happens when there has to be an extraction? Kelly shares her advice. [32:40] Kelly’s experience coming up in the field of security as a woman and her advice to other women considering a career in security. [38:16] How did Kelly find her mentors? [39:45] Has Kelly always been a natural speaker? How did she become a better speaker? [40:48] Justin thanks Kelly for joining the podcast and shares some links to check in today’s show notes.   Mentioned in this Episode: RISKWORLD 2023 — April 30‒May 3 in Atlanta, Georgia! Public registration is now open! RIMS Virtual Workshops in 2023 — a Brief Dialogue with Instructor Elise Farnham RIMS Events, Education, and Services: RIMS Risk Maturity Model RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact [email protected] or [email protected] for more information. Related RIMScast Episodes: “Checking In: Hotel Risk Management with AHLA President & CEO Chip Rogers” “Travel Risk Management for the 2022 Holidays with Dr. Adrian Hyzler” “Fleet Safety 2022 with Nets Executive Director Susan Gillies-Hipp” Upcoming Webinars: RIMS External Affairs Presents: “How Cyber Insurance is Shaping the Insurance Industry” | Jan. 5, 2023 “Recertification: Keep Your RIMS-CRMP Active” | Complimentary to All | Jan. 9, 2023 “What to Expect from Cyber Insurance in 2023 and Beyond” | Sponsored by Telos | Jan. 24, 2023 Virtual Workshops: Applying and Integrating ERM | January 10‒11 | 10:00 am‒4:00 pm ET Registration closes Jan. 9 Captives as an Alternate Risk Financing Technique | January 18‒19 | 10:00 am‒5:00 pm ET Registration closes Jan. 17 Fundamentals of Insurance | January 25‒26, 2023 | 9:00 am‒4:30 pm ET Registration closes Jan. 24 See the full calendar of RIMS Virtual Workshops Sponsored RIMScast Episodes: “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. 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Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS — Virtual WorkshopsIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Merline Barrington of the Port Authority of NY & NJ! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: [email protected].   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Kelly Johnstone’s LinkedIn Elise Farnham’s Profile   Tweetables (For Social Media Use):   “Risk has become … something that everybody understands. Before, it was this fuzzy thing, ‘Security just got in the way,’ ‘Oh, here she comes again.’ I think you have to learn how to talk to people about security so that … it’s business-enabling.” — Kelly Johnstone   “If you really think about it … almost everything comes back to a financial impact. So, if you’re not thinking about that as important as everything else you’re talking about [when it comes to] risk … you’re missing the boat.” — Kelly Johnstone   “If you’re a business to make money, [financial risk is] what you need to be looking at as you talk about [all] risks.” — Kelly Johnstone   “Companies that start thinking differently are going to be ready for the next threat and I think that’s where ERM needs to shift.” — Kelly Johnstone   "[At] the Chief Security Officer level, it’s about 90% white men over 60. … We need more women. We need more people of color — we need more everything. Because this is a field where you need to be a critical thinker and your background [plays a part in that].” — Kelly Johnstone