15: Paco Underhill

In this episode of RLI Talks, Jayne talks to Author, Retail Guru and Founder of Envirosell, Paco Underhill. Speaking from his New York office, Paco talks about the five issues that all businesses faced before the pandemic and how some of these have been accelerated as a result of COVID-19. He also discusses the book he's currently working on called The Future of Eating and Drinking.