How to complain about a financial service in NZ

Today Mary Holm speaks to Charlotte Ryan about how to complain about any financial service in NZ. Research from the FMA shows that only a third of New Zealanders would know what to do if they were treated unfairly by a financial services provider.Today Mary Holm speaks to Charlotte Ryan about how to complain about any financial service in NZ.Research from the FMA shows that only a third of New Zealanders would know what to do if they were treated unfairly by a financial services provider.Go to this episode on rnz.co.nz for more details