Cyber judges on Chinese food delivery platforms

The relentless pursuit of better ratings has led to extra pressure for businesses and much fuss in our lives. In a recent bout of innovation, food delivery and rating platforms have started inviting their users to review the reviews. Will this improve the quality of ratings and make them relevant in our decision-making? / Motivational Monday (19:33)! On the show: Laiming, Steve Hatherly & Fei Fei