SSS009 - How SaaS Companies Can Effectively Outsource Their Customer Service With Jim Coleman

SaaS Startup Stories With Scott Dudley - A podcast by Scott Dudley - Wednesdays

Categories:

In this episode I interview Jim Coleman, who is based in Denver, Colorado. He is the Co-Founder at xFusion, who specialise in customer support for SaaS businesses (www.xfusion.io/). In this interview we discuss how SaaS founders can improve the quality of customer support they’re providing, and how SaaS solopreneurs can make the jump from handling all support themselves to making their first hire or outsourcing www.SaasStartupStories.com