Cold Calling: What Words to Avoid?

If you’re just getting started in the sales process, or if you’re updating your sales procedures in the hopes of getting better results, chances are your cold calling scripts will be getting at least some of the attention.  If so, you may just be wondering what not to say when cold calling, so please take a listen to this podcast. As a general rule of thumb, you should avoid any word that has a negative connotation, even if you use it in a positive way.   Remember, it is not only what you say, but how you say it, that determines sales success! Be open and honest.Ask a question that is all about them, not you. Give them value.  Say thank you. Thank them for their time, taking your call, interest, honesty, patience...Focus on the next step. Summarize and explain what you will do next, and what is expected from them. Learn more about your ad choices. Visit megaphone.fm/adchoices