#220 S2 Episode 89 - From Working In The Kitchen To Changing The Sales Profession with James Buckley

This episode of the Sales Transformation Podcast with Collin Mitchell features James Buckley, Chief Evangelist at JB Sales and the host of the Uncrushed Podcast. James talks about his experience as a veteran salesperson and coach, and points out some of the many problems that plague both sellers and buyers alike. James hammers on his point about sellers being value providers and wants to do away with the perception of untrustworthiness that often follows sales professionals. James also talks about enhancing the customer experience as being as, if not more important than the product or service being sold. Nowadays and into the foreseeable future, ensuring after-sales customer satisfaction is now part of the sales process that must be honed and improved by sales teams.