#110 : Andrea Waltz – Overcome Fear of Rejection to Better Serve Customers

My next guest of Scale Your Sales Podcast is Andrea Waltz. She is the co-founder of Courage Crafters INC, co-author of the best-selling book Go For No, Andrea teaches people in virtually every business, and industry. The Book Go For No is about how to think, feel differently about failure rejection, the word No to help them achieve their goals and dreams. Welcome to Scale Your Sales Podcast Andrea Waltz 00:00 Overcome Fear of Rejection to Better Serve Customers.  3:26 Sales is a Numbers Game, but Remember Customers are not, Don’t Treat them like Numbers.  7:02 Andrea says, if you're not getting Rejected, you're not making enough Attempts Growing Business.  9:58 Salespeople must Educate Customers and give them Opportunity to say No to Better Leverage Customer-Centric.  14:31 Salespeople must Detach from Results to Focus on what can Control to Create Customer Success.  16:46 Why Andrea says, being Specialized helps Speak the Language of Customers and their Problem.   21:52 LinkedIn helps get Customers’ actual Stories, Voices, and Comments to Leverage Diversity.  25:00 End  linkedin.com/in/goforno gofornokeynote.com   goforno.com   facebook.com/Goforno   GoforNo Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership. Book Janice to speak virtually at your next event https://janicebgordon.com LinkedIn: https://www.linkedin.com/in/janice-b-gordon-customer-growth-expert Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: http://scaleyoursales.libsyn.com More on the blog https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSalesJBG