How To Have Hard Conversations without Losing Clients

Shiny object syndrome. Serious scope creep. An unholy attachment to bad ideas.These are the top 3 client management challenges freelancers and solopreneurs consistently face. So this week, Liz and Jamie are opening up the Scope Creep email vault to share some past client emails that demonstrate these afflictions (identifying info redacted, of course). They’re talking about how they responded (vs. what they were tempted to say!) and how they manage tough client conversations. Tu...