Empathy Driven Management and Engagement with Tim Banks

Screaming in the Cloud - A podcast by Corey Quinn

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Corey sits down with Duckbill Group Alumnus, Tim Banks. They begin by reminiscing on Tim’s time at Duckbill, and by exploring how the pandemic has affected work culture and work relationships. Tim talks about his management strategies and how giving employees the tools they need to thrive requires so much more than just a great salary. Corey and Tim discuss the importance of solving human problems with human solutions, not technical solutions. Corey talks about one of Tim’s innovations at Duckbill, the creation of a third type of engagement with clients that has been a huge success, and Tim explains how he was inspired to create it.