Helping build diversity of thought in a Scrum team | Pascal Clarkson

Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Pascal was working with a team that had a team member that was particularly good at pointing out problems. She had worked at that company for a long time, and had developed a reputation for “being difficult”, which led to the other team members judging this one team member’s actions, and they ended up dismissing her actions. In this episode, we hear about how Pascal approached this situation, and modeled curiosity to help other team members understand why she was pointing out problems.  Featured Book of the Week: From Contempt to Curiosity: Creating the Conditions for Groups to Collaborate Using Clean Language and Systemic Modelling by Caitlin Walker In Contempt to Curiosity by Caitlin Walker, Pascal learned about Systemic Modeling and Clean Language, which gave him a set of models to do group facilitation. It all starts with getting people to be curious about each other.  How can Angela (the Agile Coach) quickly build healthy relationships with the teams she’s supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta! About Pascal Clarkson Pascal has a bachelor degree in computer science. After years of working as a software engineer and having 8+ years of practical experience with the Scrum Framework, he has shifted his attention towards group facilitation. He uses Systemic Modelling and other methods to support groups in their discovery of how they can be the best version of themselves. You can link with Pascal Clarkson on LinkedIn and connect with Pascal Clarkson on Twitter.  You can also follow Pascal’s writings on Artocraft.nl.