Ep 243: Profit-Driven Customer Service With Laura Koerber, Gorgias

Secrets To Scaling Your Ecommerce Brand - A podcast by Jordan West

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Send us a textWe know that good customer service goes a long way in resolving customer issues, but did you know that with the right strategy, it can vastly increase revenue as well?In this episode, Laura Koerber from Gorgias talks about customer communication centralization and how it makes customer service more efficient. She also shares how this strategy can help not only with customer relations but also increase revenue. Listen up and check this level-up eCommerce help desk.KEY TAKEAWAYS F...