Ep 516: How To Acquire New Customers When You Can’t Advertise, Sarah Todd

From navigating advertising and payment processing challenges to the power of kindness in business, and the bittersweet experience of selling business.In this episode, Jordan West and Sarah Todd, former Co-owner of 420 Science, a cannabis-related company that saw remarkable growth before ultimately exiting the industry in 2022. They delve into the importance of celebrating victories as entrepreneurs, the benefits of implementing the EOS system in businesses, and the impact of mind-opening experiences. Listen and learn in this episode!Key takeaways from this episode:The benefits and challenges of implementing the EOS system in businesses, and the resistance to change within organizations.The role of kindness in business negotiations and problem-solving, and the value of focusing on positive outcomes in business activities.The significance of good design, modern aesthetics, exceptional customer service, and product curation in the ecommerce industry.Recommended Podcast/Audiobook:Dan Sullivan: https://www.audible.com/author/Dan-Sullivan/B003ZFP2L4Recommended Apps/Tools:Zendesk: https://www.zendesk.comSendlane: https://www.sendlane.com/EOS System: https://www.eosworldwide.com/eos-modelToday’s Guest:Sarah Todd, the former co-owner of 420 Science,  has a wealth of knowledge in navigating the challenges of advertising cannabis-related products online. Her expertise extends to business negotiation, problem-solving, and the importance of design and exceptional customer service in e-commerce.Connect and learn more about Sarah:LinkedIn: https://www.linkedin.com/in/sarah-todd-7759892/Email: [email protected] Plan: www.upgrowthcommerce.com/growMillion Dollar Offers: www.upgrowthcommerce.com/growThis episode’s sponsor is Finale Inventory- the ultimate solution for accurate and efficient inventory management. Trusted by thousands of brands, Finale offers seamless integrations with over 80 sales channels and platforms. With customizable workflows and reporting features, Finale empowers you to streamline operations and scale your business with ease, preventing overselling and maximizing profitability. Whether you're juggling multiple platforms, expanding your product range or just looking for a way to reduce operational chaos, Finale has the tools you need to succeed. Step into the future of e-commerce with Finale Inventory. Learn more here: Finale Inventory