100: Impactful Leadership Creates Success With Amy Chambers

Sell Without Selling - A podcast by Stacey O'Byrne - Mondays

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Amy Chambers has over 21 years of experience in the financial services industry and has spent 15 of those in leadership. When she was just 17, one of the fathers of a family she babysat for, asked her to work for them every day during the summer before her freshman year in college. She declined, saying she “needed to get a REAL job”. The father then suggested she interview at “the bank”, to be a teller. She didn’t even know that this man WORKED at a bank, let alone which one. Then, Rich Gold was a District Manager of M&T Bank, a regional, Buffalo-based bank. Today, Rich Gold is President and COO of M&T Bank, which will become the 12th largest bank in the country after its current and ongoing $7.6BB acquisition of People’s United. Amy took the teller job at M&T Bank, and worked as a teller during summers and breaks all throughout college. As a floating teller, she had the unique opportunity to work for a week or two at a time, at roughly 20 different M&T branches and observed an interesting phenonomen- even though each of these branches were part of the same organization and only a few miles apart- their cultures were wildly different. When she realized it all came down to the same one factor- leadership- her profound interest and obsession with understanding leadership was born. In 2004, upon graduating the University of Notre Dame with her BA in Political Science and Philosophy, she joined M&T’s Management Development Program, and worked in the DC Metro area for the next 3 years, holding each and every role in a branch, including Branch Manager. She obtained her investment securities and insurance licenses and found a true love for wealth management, as well. In 2007, she relocated to Southern California so she could pursue her MBA at the USC, where she concentrated in Marketing and General Management and spent a few years as a Branch Manager at both Wells Fargo and US Bank. She’s been a part of numerous clubs, organizations, and boards both during her time in school, and after including Director of Communications for multiple Alumni Clubs. By the time she was 28, she was managing a 15-branch territory and overseeing 260 people for Bank of America, and has held numerous District Manager and Regional Director roles- before ultimately becoming a Chief Operating Officer for a credit union. She still keeps in touch with Rich Gold, especially now, since they hold the same title!During her years as COO, her organization has grown its assets at a rate of nearly 20% annually from $465MM to $605MM in its first 1.5 years with the help of Amy’s leadership. Throughout her career, she’s led over 500 people to success. She’s worked with and for every kind of leader imaginable, and in her two decades of observing, studying, coaching, and mentoring others- she’s developed a framework of principles that work, every time, to help transform culture, engage people, and deliver results- EVERY TIME.After losing her most beloved uncle to ALS in 2015 and also going through a traumatic breakup that same year, Amy made a decision to transform her mindset and put hundreds of hours into studying the principles of mindset, satisfaction, happiness, and fulfillment. She worked to overcome fear, take control of her destiny, and pursue goals she had only dreamt of- but never quite made reality. Amy trained herself from being unable to run a mile without having to walk- into a marathon runner. In the past 6 years, she’s ran 166 half marathons, 9 full marathons, and hundreds of other races, totaling almost 10,000 miles. She also became an avid skier- something she was once deathly afraid to do. Amy is a long-time cyclist, rollerblader, tennis player, and photographer. Some of her favorite accomplishments include a gallery opening she hosted for her photography and biking a few 100-mile centuries. In 2020, she bought her dream home, and currently resides in Long Beach with her boyfriend