Exploring service design in unexpected places / Jacob Magnell & David Griffith-Jones / Episode #145

There's a really interesting new podcast on the block. It's called Designing the Robot Revolution. And the first episode is titled: Why Every Service Designers' Dream Should Be To Work In Manufacturing. Yeah, I know what you're thinking :) So obviously I had to get these fellow podcasters on the Service Design Show to hear more about their story. In this episode you'll hear Jacob Magnell and David Griffith-Jones share what inspired them to start a podcast about this somewhat surprising angle on service design. I would say that if you want to stretch your perspective on service design then make sure you tune into this conversation. And who knows maybe it will inspire you to start working in manufacturing after all ;) It's great how Jacob & David are exploring uncharted territory within our field. Stories like these really help us to build more and stronger bridges. Enjoy the conversation and keep making a positive impact. --- [ GUIDE ] -— 00:00 Welcome to episode 145 02:45 Who is Jacob 03:30 Who is David 04:00 60 second rapid fire 08:45 How did the podcast start 13:00 What is it all about 20:00 Service design in a industrial environment 24:30 Favorite topics 29:45 It's about the blind spots 33:00 Learnings from creating a podcast 36:45 The wishlist 38:15 How can we help 41:45 Recommended resources --- [ LINKS ] --- Designing the Robot Revolution Why every service designers dream should be to work in manufacturing David (LinkedIn) Jacob (LinkedIn) The wisdom of listening (book) Nudge (book) The power of ten (podcast) Industrial IoT spotlight (podcast) Freakonomics Radio (podcast) --- [ HOW TO EXPLAIN SERVICE DESIGN ] --- Learn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are. https://servicedesignshow.com/free-course