Change Management
ServiceSharp - a podcast all about ServiceNow - A podcast by Randy Haas and Jason Gibson
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In episode 3 we begin a discussion of change management. This discussion covers a lot of the business side of the change management process, we discuss the ITIL change process and breakdown some of the terms and processes that every company needs to have. We discuss Change Advisory Boards (CAB) and the importance of change management.
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Linked Randy Haas: www.linkedin.com/in/rghaas
Jason Gibson: https://www.linkedin.com/in/jason-t-gibson/
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