Coaches Corner: Handling Cancellations Part 1
Shared Practices 2.0 | Your Dental Roadmap through Practice Ownership - A podcast by Dr. Richard Low | Shared Practices Network - Mondays
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When we released our new patient phone call episodes, we noticed something: offices fumble phone calls because offices don't have an etiquette standard. Go back and listen to the episode published June 20, 2022. You'll notice skilled employees--excellent employees. But you'll also notice a lack of standard phone etiquette. Richard and co-host Caitlin Shoemaker return to teach phone etiquette and a lot more.
