The legendary Disney customer service. With Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort

Skip the Queue - A podcast by Rubber Cheese - Wednesdays

In todays episode I speak with Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort We discuss day-to-day challenges running a large operation, the legendary Disney customer service and Lee’s biggest piece of advice to anyone operating a visitor attraction right now.