SLS044 Being the Best Customer

Smart Leaders Sell Podcast - A podcast by Jessica Lorimer

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**I am now over on the Selling To Corporate Podcast: http://bit.ly/Apple-Selling-To-Corporate-Podcast. Head on over if you are interested in adding a corporate revenue stream to your business** **Have you ever considered starting a podcast? My podcast producer and I have put together everything you need to know to get your very own podcast off the ground! Check out Podcasting That Pays today: http://bit.ly/Podcasting-That-Pays!** Jess starts off with an apology this on episode. She wanted to give you a massive update on her live event, but her producer shouldn't have to work weekends, and because he feels that way: Jess is deeply apologetic. So today, we're talking about how to be the best customer or client. Jess feels that in order to be a great salesperson, you must first be a great customer. She explains that being a client allows us to gain a look behind the curtain, and grow empathy for the people who sell and run these programs, products and services, which then allows us to extend the same effort and care to our own clients. She also describes what kind of thought goes into buying, and why it's essential to your business to understand why you buy. She goes into something called reflection, and the difference scenarios in which we do it. She also dives into rapport, how it impacts the buying relationship, as well as many other aspects of our lives and businesses. She also mentions a few different ways to properly set expectations between yourself and your client. Jess shares that we have to examine our mentality, and our own behavior in order to find out how that is projecting itself into our sales, our relationships and ultimately: our success. She shares a story about her manager, and the tough things he said that helped her to see things from the outside looking in. She shares a few more tips on how deal with and avoid troublesome clients or service providers moving forward. Jessica's book is out!!! Get it here: Quotes “In order to be a really good salesperson, you also have to learn to be a really good customer” “We're designed to help other people figure out their emotions” “Being a great client will give you more empathy” “How can I be the best customer to you?” “Set the expectation before people buy” More Jess: https://www.facebook.com/groups/FabulousFemaleEntrepreneurs/ https://jessicalorimer.com/supersize-your-sales https://jessicalorimer.com/list-building-legend Content Disclaimer The information contained above is provided for information purposes only. The contents of this article, video or audio are not intended to amount to advice and you should not rely on any of the contents of this article, video or audio. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this article, video or audio. Jessica Lorimer disclaims all liability and responsibility arising from any reliance placed on any of the contents of this article, video or audio. Disclaimer: Some of these links are for products and services offered by the podcast creator