29: Emotional Intel You Don't Have To Always Be Nice
Speak Up: Develop Your Executive Presence & Leadership Communication Style - A podcast by Laura Camacho
Being positive doesn't mean you have to be so nice (aka pleasing others) all the time. You can be firm, calm, clear... you can ask for things politely, request upgrades and water without ice....all without being nice. See more at www.mixonian.com
