Tough Enough: Caroline Cuffe, Oil Trader

When do you dial up the toughness and dial it back? Caroline Cuffe built up a (necessary) thick skin as an oil trader but realized she'd have to change how she approached her next and very different role of marketing planning director. In this interview she talks about how her identity of being tough came to be, and how building relationships and making other people's jobs easier has been key to her success. Ready for some crazy stories?