3 Ways Bunnings nail customer experience

Who knew I'd be talking about sausage sizzles on this podcast?! After recently painting my kitchen & visiting Bunnings about 3 times a week, it got me thinking about WHY Bunnings has become a household name & the #1 go-to for DIY. So, in this episode, I'm unpacking 3 different ways Bunnings nail their customer experience, which have established Bunnings as such a success in the market. Alongside these elements, I've got some tips as to how you can integrate these concepts into your own marketing & customer experience strategySee omnystudio.com/listener for privacy information.