Top 25 Customer Success Strategist on How We Should Capture Customer Stories for ABM

ABM Done Right - A Personal ABM Podcast - A podcast by Kristina Jaramillo and Eric Gruber

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Business

Send us a textDana Alvarenga (a 2023 Top 25 Customer Success Strategist and VP of Customer Experience at SlapFive: Customer Marketing) joins Kristina Jaramillo (President of Personal ABM to discuss:1. Why customer success teams struggle with the "why stay," "why evolve," and "why expand conversations." 2. How most customer success teams are taking a piecemeal approach -- and how Dana is building the customer experience and customer marketing function to take a different approach!)3. Why ...