Ladder of inference

Caroline looks at an established model developed by Chris Argyris, the business theorist, which analyses the thinking process that we go through, usually without realising it, to get from a fact to a decision or action.All our knowledge has its roots in our perceptions. Leonardo da VinciCaroline Stockmann was Chief Executive of the Association of Corporate Treasurers (ACT) until April 2023. The ACT is the only professional treasury body with a Royal Charter. We set the global benchmark for tr...