NEA’s Tony Florence on Building Breakthrough Brands

Connie & Alex talk tech news, and then Connie interviews Tony Florence, head of the technology practice at NEA, an investing juggernaut with over $24 billion under management. With a long track record of backing e-commerce hits such as Jet, Gilt, Goop, Casper, Letgo, and Moda Operandi, he spills the beans on how customer acquisition has changed, how companies keep customers interested over time when they face so much competition, and what he thinks of a new spate of companies that are rai...