Ep 108, Jennie Li, Planning for Digital Customer Success

Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Thursdays

Categories:

Technology

Join Kristen Hayer in conversation with Jennie Li, Senior Manager of Digital Experience for Definitive Healthcare. Jennie has been working for the past year to build a team of CX professionals and develop the first iteration of their digital customer experience. She’s on the podcast today to talk about her approach.