Ep 13 - David Verhaag, VP of Client Experience at Degreed

David joins us at the Workshop Cafe in San Francisco to chat about how Customer Success can benefit from working with Sales, and shares a tactical action plan to get things moving in a positive direction. Tune in for a great discussion including whether CSMs should be responsible for selling! Spoiler Alert - David says 'no' and Kristen says 'yes'!