Ep 26 - Manoj Jonna, VP of Customer Success at YayPay

Manoj has been with YayPay since they were a very early stage startup, and has served in a variety of roles – including Sales, Partnerships, and Customer Success. As they have grown, he has focused his energy on the Customer Success function, and has seen some of the issues that are caused by customers who aren’t a great fit, and how to deal with them!