Ep 50 - John Laino, VP of Customer Success at ServiceTitan

Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Thursdays

Categories:

Technology

John Laino, the Vice President of Customer Success from ServiceTitan joins Kristen to talk about a very cool initiative he kicked off on his team called ALIGN, which is all about optimizing customer outcomes to go beyond product adoption.