Ep 56, Rona Yang, Getting Started in CS Operations

Strikedeck Radio: Customer Success Live - A podcast by Strikedeck & Kristen Hayer - Thursdays

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Rona Yang will be sharing her Customer Success journey, as well as some of the approaches she took to building up the processes that have made the CS team at Dynamic Yield successful. Link to CS Live Podcast Meetup: https://bit.ly/2XWA66n